👉 How long does shipping take?
Shipping time varies by location. Currently, we are providing three types of Shipping Services all over the world. These are:
- 1. Free Shipping: 04 Business Days to USA
- 2. Other Countries: 10-14 Business Days
*This doesn’t include our 3-5 day processing time.
👉 How do you ship packages?
Packages from our warehouse in different countries will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS or FedEx.
👉 Do you ship worldwide?
Yes. We provide free shipping to over 200+ countries and islands around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
👉 What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
👉 Will I be charged any shipping, customs, or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
👉 How long does shipping take?
Shipping time varies by location. Currently, we are providing three types of Shipping Services all over the world. These are:
- 1. Free Shipping: 14-21 Business Days
- 2. Priority Processing: 10-14 Business Days (Flat Rate: 9.99$)
- 3. Expedited Shipping: 4-7 Business Days (Flat Rate: 39.99$)
*This doesn’t include our 3-5 day processing time.
👉 Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
👉 Where Can I Track My Order?
You can track your order in the “Track Your Order” section on the Menu.
👉 My tracking says \\\\\"no information available at the moment\\\\\".
For some shipping companies, it takes 3-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
👉 Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
👉 Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us or call us (+19202413584 or +440759190344) within 12 hours.
You can also contact us via Whatsapp (+19202413584 or +440759190344) or Facebook Fan Page
*Once the packaging and shipping process has started, it can no longer be canceled.
👉 Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 3-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
👉 We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bagspi.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
We will offer a full refund once you return the item with a corresponding Tracking Number
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
👉 Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in bags. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
N***F
Thank you for your attention, I am very satisfied with the product.
Customer
Product beautiful, polished, but found great, comparing with the already have, preferred to stay with my matter size same, but a excellent product just not like the size,
C***a
I love it. He arrived early. Ready to use. Thank you
Customer
Good quality, very pretty. I like it!
Customer
Wallet perfect buy other
A***e
nice walet & original leather.
M***i
Shipping: 9 days (1 week later). As described. Quality is good. No place for coins.Thank you.
R***y
Fast and quality service arrived in perfect condition and well packaged. I highly recommend it.